Terms And Conditions

Welcome to Sri Lenovo. These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website, placing an order, or engaging in any business transaction with Sri Lenovo—whether online or offline—you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you must discontinue the use of our website and services.


1. Business Overview

Sri Lenovo is a food powder manufacturing and supply business specializing in spice powders, vegetable powders, leaf powders, seed powders, millet powders, and specialty nutrition powders. Our products are manufactured using hygienic, food-grade processes and supplied through both online and offline channels.


2. Eligibility to Use Services

By using our website or placing an order, you confirm that you are legally capable of entering into binding contracts under applicable laws. Business customers placing bulk or wholesale orders confirm that they are authorized to represent their organization.


3. Product Information

All product information, including descriptions, images, specifications, and pricing, is provided for general informational purposes only.

  1. Product images are for representation purposes
  2. Natural variations in color, texture, aroma, and taste may occur
  3. Product availability and pricing may change without prior notice

Such variations do not constitute defects.


4. Order Placement and Acceptance

Orders may be placed through our website, direct communication, or authorized representatives. By placing an order, you agree that all information provided is accurate and complete.

Sri Lenovo reserves the right to accept, reject, or cancel any order at its discretion, including in cases of incorrect pricing or information errors.


5. Pricing and Payments

All prices are displayed in Indian Rupees unless otherwise stated. Payments must be completed in full before dispatch unless agreed otherwise in writing.

Sri Lenovo is not responsible for delays caused by payment failures, banking issues, or third-party payment gateways.


6. Shipping and Delivery

We make reasonable efforts to dispatch orders within estimated timelines. However, delivery timelines are approximate and depend on logistics partners and external factors.

  1. Shipping timelines are not guaranteed
  2. Delays caused by courier services are beyond our control
  3. Risk of loss passes to the customer upon dispatch


7. No Return and No Refund Policy

Due to the nature of food products, Sri Lenovo follows a strict No Return and No Refund Policy.

  1. Orders cannot be cancelled after confirmation
  2. Returns are not accepted under any circumstances
  3. Refunds are not provided for any reason

Customers are advised to review product details carefully before placing orders.


8. Bulk Orders and Private Labeling

Sri Lenovo offers bulk supply and private labeling services for eligible customers. Specific terms related to pricing, packaging, branding, and delivery will be agreed upon in advance.

Private label customers are responsible for ensuring compliance with applicable labeling and regulatory requirements.


9. Storage and Usage Responsibility

Once products are delivered, proper storage and usage are the responsibility of the customer. Sri Lenovo is not liable for quality degradation due to improper storage, handling, or misuse.


10. Intellectual Property Rights

All content on the Sri Lenovo website, including text, logos, images, and branding materials, is the intellectual property of Sri Lenovo.

Unauthorized reproduction, copying, or distribution is prohibited and may result in legal action.


11. Limitation of Liability

Sri Lenovo shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

Any liability, if established, shall be limited to the value of the product purchased.


12. Regulatory Compliance

Sri Lenovo operates in accordance with applicable Indian food safety and regulatory standards. Customers using products for commercial purposes are responsible for ensuring compliance with local laws.


13. Force Majeure

Sri Lenovo shall not be held responsible for failure or delay in performance due to events beyond reasonable control, including natural disasters, government actions, or logistical disruptions.


14. Termination of Use

Sri Lenovo reserves the right to restrict or terminate access to its website or services without notice if these Terms and Conditions are violated.


15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts.


16. Amendments

Sri Lenovo reserves the right to revise these Terms and Conditions at any time. Continued use of services after updates constitutes acceptance of the revised terms.


17. Contact Information

For questions regarding these Terms and Conditions, customers may contact Sri Lenovo through the details provided on the Contact Us page.