At Sri Lenovo, we take great care to ensure that our food powder products are packed hygienically and shipped safely. This Shipping Policy explains how orders are processed, dispatched, and delivered through our logistics partners.
By placing an order with Sri Lenovo, you agree to the terms outlined in this Shipping Policy.
All orders placed through our online or offline channels are subject to verification and confirmation. Once payment is received and the order is confirmed, it enters the processing stage.
Order processing includes:
Order processing generally takes 2 to 5 business days, excluding Sundays and public holidays.
After processing, orders are dispatched through reliable third-party courier and logistics partners. Dispatch timelines may vary depending on order volume, product type, and destination.
Estimated dispatch timelines are indicative and not guaranteed.
Sri Lenovo delivers food powder products across India, subject to courier service availability in the customer’s location.
For bulk orders, wholesale shipments, or commercial supply, customized delivery arrangements may be made based on mutual agreement.
Delivery timelines depend on multiple factors, including:
Sri Lenovo is not responsible for delays caused by courier services or circumstances beyond our control.
Shipping charges, if applicable, are calculated based on order weight, packaging dimensions, and delivery location. Applicable shipping charges will be communicated at the time of order confirmation or checkout.
Sri Lenovo reserves the right to revise shipping charges without prior notice.
All food powders are packed using food-grade, safe, and tamper-resistant packaging materials. Packaging is designed to protect products from moisture, contamination, and damage during transit.
Bulk orders may use specialized packaging to ensure product safety during long-distance transportation.
Ownership and risk of loss or damage to products pass to the customer once the order has been dispatched from our facility.
Sri Lenovo is not liable for loss, theft, or damage occurring after dispatch.
Courier partners may attempt delivery multiple times. If delivery fails due to:
the shipment may be returned to the origin. Re-shipping charges may apply, and no refunds will be issued.
Customers are advised to inspect the package at the time of delivery. If the package appears visibly damaged or tampered with:
Sri Lenovo does not accept damage claims reported after delivery acceptance.
Bulk buyers, wholesalers, distributors, and private label partners may have specific shipping arrangements agreed upon prior to order confirmation. Such arrangements must be documented in writing.
Due to the nature of food products, Sri Lenovo follows a strict No Return and No Refund Policy. Shipping delays or transit issues do not qualify for returns or refunds.
Customers are responsible for providing accurate and complete delivery addresses. Sri Lenovo is not responsible for delivery failures caused by incorrect or incomplete address details.
Sri Lenovo reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon publication.
For shipping-related inquiries, customers may contact Sri Lenovo through the details provided on the Contact Us page prior to placing an order.
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